Shipping & Return Policy

Shipping:

  • We ship worldwide from Morocco with reliable carriers.

  • Standard delivery times vary by location, typically 3–10 business days.

  • Shipping costs are calculated at checkout.

Returns & Exchanges:

  • We accept returns within 14 days of delivery for unused, unopened products in original packaging.

  • To initiate a return, contact us at [contact email] with your order details.

  • Refunds will be processed within 7 business days after we receive the returned item.

  • Certain products, such as opened cosmetics, cannot be returned for hygiene reasons.

Damaged or Incorrect Items:

  • If your order arrives damaged or incorrect, please notify us immediately. We will replace or refund the item at no additional cost.